Privacy Policy

Effective Date: [Effective Date]

1. Introduction

PT.ISTW is committed to protecting the privacy and security of our clients, suppliers, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with us through our website, products, and services.

2. Information We Collect

We may collect various types of information in connection with your use of our services, including:

Personal Information: Identifiable information such as name, company name, address, email address, phone number, and billing information when you place an order, request a quote, or contact us.
Usage Data: Information on how our website is accessed and used, including your IP address, browser type, pages visited, and time spent on our site.
Cookies: We use cookies to enhance your experience on our website and to track aggregate usage data. You may set your browser to refuse cookies, but some parts of our website may not function properly without them.

3. How We Use Your Information

We may use the information we collect to:

Process and manage orders, invoices, and transactions.
Respond to inquiries, requests, and customer support needs.
Communicate with you regarding promotions, updates, or other information relevant to our business relationship.
Improve our products, services, and website functionality.
Comply with legal obligations and protect our rights and interests.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may, however, share your information with trusted service providers who assist us with business operations, including:

Service Providers: Third-party vendors who support business functions such as payment processing, data analysis, and marketing.
Legal Compliance: If required by law or to protect our rights, we may disclose your information to regulatory or law enforcement authorities.

5. Data Security

We take reasonable steps to safeguard your information against unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure. You use our services and website at your own risk.

6. Retention of Information

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting obligations. When we no longer need to retain your information, we will securely dispose of it.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Access: Request access to the personal information we hold about you.
Correction: Request that we correct any inaccurate or incomplete information.
Deletion: Request that we delete your personal information, subject to legal or contractual obligations.
Opt-Out: Opt out of receiving marketing communications from us by following the unsubscribe instructions in any marketing email or by contacting us directly.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any linked websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised policy will be posted on our website with the effective date. Your continued use of our services after any changes signifies your acceptance of the revised policy.

The Company reserves the right to amend these terms and conditions at any time. Any amendments will be effective upon notice to the Client.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

PT.ISTW

Address: Jalan Rawa Sumur 1 No. 1. Kawasan Industri Pulogadung, Jakarta, 13940

Phone: +62 21 460 0991

Email: [Your Email Address]